AI receptionists, explained
How much does an AI receptionist cost?
Most AI receptionists cost between roughly $50 and $300 a month. The headline price matters far less than how it is metered: some charge per minute, some per call beyond an allowance, and some a flat monthly fee. HelloZay is $59 a month plus tax for a single line with unlimited minutes and a 14-day free trial.
The number that matters is not the monthly price
A plan advertised at $49 with 250 included minutes is cheaper than one at $59 with no limit, right up until a busy month. Two hundred and fifty minutes is about four hours of talking. A service company having a good week can spend that in a fortnight, and the overage is where the bill stops being predictable.
The same is true of per-call allowances. Thirty calls a month sounds generous until a storm puts forty people on the phone in an afternoon — which is exactly the week you most wanted the phone answered.
What HelloZay costs
$59 a month plus tax for a single line, with unlimited minutes, a 14-day free trial, and no contract. That covers 24/7 answering, the text and email summaries, lead capture and a custom greeting in your business name.
$89 a month plus tax for multi-line, which routes callers to separate departments — parts, service, sales — rather than a single main number. That one is built for dealerships and multi-department businesses, not one-van operations.
Compared with the alternatives
We keep the competitor pricing on one page rather than scattered through the site, because published prices change and one dated page is easier to keep honest than ten. Our pricing comparison lists what Rosie, Goodcall, My AI Front Desk and Smith.ai charge, what each one includes, and links to each company's own pricing page so you can check it yourself.
The short version: a service with human receptionists costs several times more, for reasons that make sense — it is paying people.
Common questions
How much does HelloZay cost?
$59 a month plus tax for a single line with unlimited minutes, month to month with no contract, after a 14-day free trial. Multi-line, which routes to separate departments, is $89 a month plus tax.
Are there setup fees?
No. It is month to month, with no setup fee and no contract, and you can cancel at any time.
What does unlimited minutes actually mean?
Calls are not metered. A busy month costs the same as a quiet one, which is the point — the weeks you most need the phone answered are the weeks a per-minute plan gets expensive.